One quiet intake at the arrangement conference
At arrangement time, your staff enters the nine fields they already collect: dates, names, contact details, and relationship. The program begins from there.
How it works
One simple intake. Twelve months of thoughtful follow-through.
The program is designed to feel quiet and natural on the family side, while staying light and dependable for the staff member who begins it.
The sequence
The goal is a year of steadier presence for your families, carried out in a way that asks almost nothing further of your team.
A year-long sequence begins under your name
Each card is written, addressed, stamped, and mailed by hand at carefully chosen moments throughout the year, personalized for the family and signed in your name.
You receive a clearer picture of ongoing care
We keep the follow-through moving while you receive reporting, opt-out logs, and a clear view of which families are receiving cards at any given time.
Common questions
The practical details families never have to see.
Do families know the program comes from a third party?
No. Every card is handwritten and sent under your own name and brand, and the family experiences it as a continuation of your care.
What if a family needs to opt out?
When a family asks to stop, your staff records the opt-out on the case in your portal. Every pending and scheduled card is cancelled at that moment, and the action is logged with a timestamp and reason. If circumstances change, you can opt the family back in and remaining cards resume.
What does your team need to manage after setup?
Very little; once the intake is complete, the year of follow-through continues quietly in the background while your team stays focused on current families.